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| A Single Source Solution For All Your Financial Services | |||||
| Since 1980, FirstLine's commitment to customer satisfaction is the major reason that 96% of all FirstLine customers are still with us. For safety, for security, for knowledge, for expert maintenance, for total project management, for personal assistance. FirstLine is responding to your needs, any time, any day. | |||||
| ATM Cleaning | |||||
| First Line offers weekly and monthly detailed cleaning service to maintain the image of your facility and usability of your ATMs. | |||||
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| Cash Management | |||||
| FirstLine has the software and knowledge to manage your ATM cash levels and replenishment needs. We take into consideration holidays, paydays, and the transaction history to project accurate cash usage. The benefits are increased efficiency in all aspects of your cash management needs. | |||||
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| Cash Replenishment | |||||
| FirstLine will handle all day-to-day operations on your ATMs. We will service your machine on a schedule that meets your needs. FirstLine will replenish your cash, transfer cash, and balance the terminal. We will provide you with complete monthly activity reports for your records. | |||||
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| Courier Service | |||||
| FirstLine offers its customers customized courier service for ATM and other financial needs. We provide fullyinsured, responsible, fast and timely deliveries before, during and after business hours. | |||||
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| Deposit Pulls | |||||
| FirstLine will pull and transport your deposits when you need them, and where you want them taken. | |||||
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| Deposit Processing | |||||
| We offer outsource deposit processing solutions or we can make your in-house processing more efficient. Contact us and We'll show you both options and help you to select the best option for your needs. | |||||
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| First line Maintenance | |||||
| We offer a 60-minute average response time on most ATMs and work hard to keep your ATMs up and running. Receipt faults, cash handler down, depository faults, card reader faults and much more are included in our unlimited First Line Maintenance pricing. Our service technicians are ready to respond to any problems, twenty four hours a day, seven days a week. | |||||
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| Hardware maintenance | |||||
| FirstLine is your single source solution to handle all of your hardware needs quickly and efficiently. You will benefit from the technical expertise and parts availability of the manufacturer while enjoying the high-level customer service provided by FirstLine. | |||||
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| Managed Services | |||||
| Our co-op environment provides one-call solutions for all of your ATM and financial solutions service needs. You receive FirstLine's personalized customer service with the benefit of big company expertise and nationwide servicing, without the big company contracts. Use our leverage to improve your specialized service needs. | |||||
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| Project Management and Installation Services | |||||
| When your ATM installation involves construction of freestanding structures, FirstLine will be your one-stop construction management source. We will coordinate the architectural design requirements, permitting processes and paper work. You will be given estimates for all progress in regularly scheduled reports. | |||||
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